14:11 13 Oct 21
The gentleman was very polite and great an fast at what he was doing to fix the problem, he did great at his work.
02:08 07 Oct 21
Customer service is great when you call in to the office. We had several problems with our toilet backing up and after three other people looking at our toilet and Andy Watson with Altstadt came out and did a great job.
19:50 24 Sep 21
I have used Altstadt three times now, and all three times they were on time, extremely knowledgeable, and they even came out late (9:15) one time when a leak was flooding my basement. I will always use Altstadt.
14:47 13 Aug 21
The two technicians that came out were excellent- very responsive, knowledgeable, professional, and friendly. I would rate this company at the top of the service professionals I have had to hire. 5 stars and I appreciate the service. Will use again in the future. Thanks for a great experience.
02:28 13 Aug 21
I can't say enough how impressed I am with altsadt plumbing! I called them after trying for three weeks to get the company I usually call to come to my house to repair the drainage line from our sump pump.. After I called I had a crew working on my house within 2 business days of my estimate. The problem was not emergent. The first crew came out and addressed the problem a few days ago. It was fixed to my satisfaction. Today another crew came out to inspect the work and were unhappy with the aesthetics of the first repair so they stayed all day in 106 degree heat to make it "up to their companies standards!" They were kind and professional! They have my business for life!
12:31 24 Jul 21
Appointment was 8am-12pm Nobody showed up I had to call to see what was going on. 7 hours later they called saying can we reschedule I told them I took off work for this. And could not stay at home any longer. By the time someone would get there it would had been a total of 9 hours or longer waiting on someone. Funny if you put 5 stars your comment shows up. If you put one star your comment does not show up
11:14 24 Jul 21
They came and helped on short notice and fixed my problems. Highly recommended.
21:05 12 Jul 21
We have used Altstadt numerous times in the past and have always been pleased with them. Our kitchen sink drain was totally clogged recently on a Sunday evening. I called them Monday morning and they fit us into their schedule that day. The employee was courteous and efficient and had our drain unclogged within the hour. We will continue to used Altstadt for our plumbing needs.
19:31 08 Jun 21
We had not needed a plumber once in the last 17 years and I have needed one 2x in the past month. Altstadt has taken care of us same day, problem solved both times. Highly recommend.
21:47 04 Jun 21
Jeremy and Chase were friendly and profession, Their company has reasonable rates. In fact, I have already scheduled them to do more work for me.
13:05 27 May 21
Vonn was AWESOME !! So courteous & professional ! He explained everything to us & was just so incredibly helpful. Thanks again Vonn !
03:58 26 May 21
Landon saved the day! Highly recommend!
13:48 09 May 21
Quinn was great! Very pleasant and professional.
19:40 21 Apr 21
Hoffman Plumbing are the only plumbers I have used the last few years. They've unplugged my sinks and showers before. This visit they replaced a leaking pipe behind my kitchen sink and a leaking pipe from my bathtub. No wait for an appointment, very professional and helpful, very affordable as well. I will always recommend Hoffman to everyone I know who needs a plumber. I would give them more than 5 stars if I could.
14:08 15 Apr 21
Andy with Altstadt plumbing did an amazing job! He was on time, found our issue, and got us fixed up quick. He is a wealth of knowledge, and incredibly professional. 5/5 stars, would recommend!
19:28 13 Apr 21
Found my leak
16:26 13 Apr 21
They came out on a Saturday when my water heater was leaking They were on another job and kept me informed when they would come The 2 men were very polite and professional would recommend
19:25 08 Apr 21
They came and hooked us up to the City sewer system,filled in old septic tank. This was a big job they had to bore under a creek and under Broadway Ave, re-done all sewer plumbing under our house. I would highly recommend Altstadt Hoffman to any of my relatives and friends they are true professionals and the quality of work is great.Thanks for going above and beyond for us!
Pam Ault Birkle
12:31 01 Apr 21
I am extremely pleased. Peyton came to find a leak that I had. He was not only took care if the obvious leak but he went one step further and found the second leak in my crawl space. I would have never known about it untill it was hugh mess. I cannot be more thankful
20:11 24 Mar 21
Called Jeff Hoffman about a leak at water meter, where complete new line was done by another company year before. He had guys out next morning, dug up fixed and gone before lunch. Great service
16:35 20 Mar 21
Had a serious sewer problem at one of my rentals they came out ran the camera down the sewer located problem helped to get Vectren to resolve it
18:58 19 Mar 21
They came to the house same day I called. Found the issue and repaired as quickly as weather would allow.
16:38 16 Mar 21
Had Andy Watson come out and fix my problem after having issues with a different plumbing company. And he's the best there is. Was so kind and helpful, knows what he's doing, works hard and fast. I'll always recommend him to everyone. Thanks again so much Andy!
00:32 16 Mar 21
Randy came to my house and found problem right away after 3 other plumbers did not. He knows exactly what he's doing and should be in charge. One of the other plumbers works at altstadt and didn't find the problem and didn't do anything. Resulting in flooded basement over and over. Mold and carpet ruined and new carpet and walls replaced. If they had sent Randy to begin with we would have saved lots money, time and headache. He was just amazing and professional friendly and knows he's work. Highly recommend this company but ask for Randy to come to assure you get a great plumber. Was very impressed! He deserves something big for this. Thank you again Randy! Great Job!
Danny Schulz YouTube
21:30 06 Mar 21
They did a wonderful and quick job highly recommend
20:48 27 Feb 21
We called Alstadt desperate for help after our pipes froze and then came apart after thawing, forcing us to shut off our water, and in need of substantial help. We're so happy to report they came and fixed everything - thawed it all out, replaced old piping, and installed heat tape/insulation in our crawl space - so it won't ever happen again for us! They even replaced our frozen outside faucet and water line. They worked so fast and were completely professional. And the bill was less than we thought it would be, too! Highly recommend!
21:50 19 Feb 21
Hoffman plumbing showed up to my home faster then expected and got to work quickly. They were fast and polite. Also love that they send a bill in case someone is in need of emergency assistance and doesn't have cash up front. I would highly recommend the them!
15:12 18 Feb 21
Trevor was an angel. Professional, caring, smart. What more could a person want.
14:58 18 Feb 21
Great work with plumbing a laundry room and installing a water softener. Professional staff, clean up after work was excellent.
19:18 29 Jan 21
Awesome work by Andy. Worked quickly. Solved the problem. Couldn't ask for better work.
13:40 06 Jan 21
Dakota was super helpful and done in less than 45 min. Def recommend!
15:11 04 Jan 21
Excellent service!! We had an emergency plumbing problem. I called three different places that night and Altstadt was the fastest to respond. They guy who came out that night was super friendly and made sure he wore his mask the entire time,. He was very thorough and professional. Our problem couldn't be fixed that same night so he caped off the water lines to the shower, it so that we could turn our water back on. They came back out another day and had to replace our values in our shower wall and put in a new faucet. They cleaned up their mess and everything. We are very satisfied and I would definitely call them again with any plumping needs.
17:56 31 Dec 20
I wanted to let you know that your team that came to one of our properties to repair the septic system did an awesome job! They were all very professional, upfront and answered all of my questions while they were working. Lula in the office did an outstanding job also in getting the crew scheduled, get 811 out to flag and keep me informed of any changes or problems. Your company is the best! I not only use you at my properties, but you are the only plumbers I allow in my home! Thank you again on a job well done!
20:30 24 Nov 20
Professional, polite,punctual so with that said you can't ask for anymore.They were reccomend by JackFrost and I will highly recommend them to all I speak to.